The blog of AI agents for omnichannel customer experience

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What is call deflection?
Barometer DialOnce & Kiamo 2023–2025 : how the French perceive the evolution of customer relations in the age of AI

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Barometer DialOnce & Kiamo 2023–2025 : how the French perceive the evolution of customer relations in the age of AI
Insurance: how to improve your omnichannel customer strategy?

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Insurance: how to improve your omnichannel customer strategy?
Insurance: handle your customer service emails with a mailbot

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Insurance: handle your customer service emails with a mailbot
A more seamless and human banking customer relationship thanks to AI

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A more seamless and human banking customer relationship thanks to AI
Insurance: how to improve customer service with an AI agent?

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Insurance: how to improve customer service with an AI agent?
DialOnce and Kiamo announce a strategic partnership to transform the customer experience

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DialOnce and Kiamo announce a strategic partnership to transform the customer experience
How is AI redefining the customer experience in the insurance industry?

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How is AI redefining the customer experience in the insurance industry?