The Omnichannel Orchestration blog
Find all the latest news on Generative AI, conversational agents and customer relations
Success stories
Visual IVR in insurance: 3 applications
Success stories
Electricité de Strasbourg modernizes its customer relationship through the conversational orchestrator by DialOnce
Success stories
How does CNP Assurances integrate visual IVR on its switchboard number?
Success stories
Directing the main calls to its digital tools: the case of the Paris City Hall.
Success stories
RATP innovates during the strike to satisfy its customers while reducing costs.
Success stories
How did Crédit Foncier reduce its call volume by 5% through the use of Visual IVR ?
Success stories
How does Engie unify its contact channels through its Visual IVR?
Success stories