To make every interaction simpler and faster in the social housing sector, the AI agent adapts to your daily challenges and supports you at every stage of the tenant lifecycle:
-Streamlines the management of high volumes of requests, typical of public housing
-Eases the workload of your teams by handling repetitive or low-value questions
-Ensures continuous availability for your tenants, even in the evening or on weekends, without mobilizing your advisors, improving overall customer satisfaction
-Allows customer service representatives to focus on managing high-priority or sensitive situations, increasing their productivity
-Simplifies the management of multichannel communication and tenant reachability (tenant portal, phone, email, messaging apps...) by centralizing requests and improving traceability