Our customer relationship experts have talent!

Take advantage of our industry experts' skills in generative AI for customer relations

A dedicated team of specialists

DialOnce experts using AI to optimize customer relationship and business performance

Tailor-made advice

DialOnce supports its customers in their global customer relations strategies, and in particular in omnichannel contact management strategies.
Specialists in omnichannel generative AI for customer relations, our experts enable every company to derive the maximum benefit from its actions to optimize performance, improve the customer experience and advise.

Our service offering is based on 10 years of innovation in the service of our customers and expertise in the digitalization of customer service, selfcare and reachability issues in omnichannel environments.
Specialists in artificial intelligence since its creation, DialOnce has taken the turn of generative AI and integrated it into its solutions for reliable and secure customer service results.

Our service offerings can be broken down into 3 main areas:

proprietary AI by dialonce, controlled and mastered for client innovation

Integrate generative AI into your customer and consultant practices

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Excellence and commitment at DialOnce: French customer relationship software publisher

Analyze and optimize your contact paths

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Omnichannel management by DialOnce for harmonized customer service

Managing omnichannel data

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Mastered support

Our support is structured and follows a proven methodology from listening to your needs to providing support and recommendations.

"Our mastery of AI and customer relationship topics is a strong differentiator that positions us as a strategic partner for companies looking to give new impetus to their customer relationship management.""

Charles Dunston


Accenture 200x100 8
Acemis 200x100 8
Bearing Point 200x100 8
Colorado 200x100 8
Extens 200x100 8
Pwc 200x100 8
Siapartners 200x100 8
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