Skip to content
back to blog

Voices of Customer Relations - A community of experts dedicated to customer service

 

 

Welcome to "Les Voix de la relation client"

 

 

Exchange of expertise in customer relationship interview with DialOnce experts

A community of enthusiasts dedicated to customer relations

Here's THE community that brings together ecosystem professionals, passionate and determined to create together the new customer relationship: so beautiful and so wonderful!


The one that has always driven us to constantly renew ourselves, to imagine, to think and rethink, to test (...) and that ensures your company's commitment to its customers.
Working together to create more value!


Sharing and confronting ideas is the common ambition of the Orateurs de la Relation Client!

  • What are the challenges of tomorrow's customer relations? Firstly, satisfaction and then standing out: being in line with standards that are evolving rapidly, due to customer uses and their changing behavior as well. We have to be able to support them and keep up. The challenge is to accompany the customer through all these transformations that customer relations are undergoing today.

    Jérôme Zawislak

    Customer Contact Center Manager

 

 

 

Quiet on the set! ! Who's being interviewed ?

 

> Jérôme Zawislak
Director of the Customer Relations Center at Crédit Agricole Midi-Pyrénées

> Thierry Spencer
Associate Director at Académie du Service

> Jean-Marc Penelaud
Director of Customer Relations at La Redoute - Listen

> David Février
Alliance Manager at Axialys

> Sébastien Marie
Designer and Manager at Redjasper

> Sébastien Lacroix
Director of Customer Relations at Worldine

> Raphaël Gourevitch
Consulting Manager at SIA Partners

> Matthieu Angibaud
Head of Sales at DialOnce

> Valentin Chertier
Sales Executive at DialOnce

> Romain Pédron
Head of Business Development at Foundever

> Ludovic Maugé
Head of the Customer Relations Control Tower at CA Nord de Seine

 

 

Previous article Next article