A personalized demo of the AI agent
A 15-minute call to understand your customer service, then a live demo built on your customer contact journeys.
- The voice AI agent that answers your inbound calls
- The conversational AI agent on your website and apps
- Routing every request to the right channel, including a live agent
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Free, no commitment. We call you back within 24 hours.
They trust us
What will you see during the demo?
A demo built on your context: your channels, your call volumes, your reachability rate. A DialOnce expert shows you the AI agent live, on use cases from your industry.
Voice AI agent
It picks up, understands requests phrased in natural language, resolves them on its own or transfers the call to the right agent with the reason for the call already identified.
Conversational AI agent
On your website and apps, it answers frequently asked questions and routes the requests that need a human to an agent.
Visual IVR and voice guide
Callers who can help themselves receive a digital journey during their call; the others are routed to the right department.
What results do our clients achieve?
On average, the AI agent avoids 25% of our clients' calls and contacts and adds 35 points of reachability.
“To make our agents’ work easier, we chose to deploy DialOnce’s AI agent. Heavily used during the Paris 2024 Olympic Games, the agent sorts incoming requests and answers travelers in French and English, reducing contacts by up to 30%.”
Gaëtan Bultez, Customer Service Manager, RATP
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“With more than 550 intents covering the entire tenant lifecycle, we can meet many needs with autonomous answers or route requests to the right channel, for a smoother experience for tenants and agents.”
Maud Flory-Boudet, Multichannel Customer Relations Manager, 1001 Vies Habitat
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“The AI agent lets us meet the demand for immediacy while preserving the quality of human support. Our members gain autonomy, and our teams can focus on complex, high-value situations.”
Laëtitia Penaud, Head of Data and AI, CASDEN Banque Populaire
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“Today, improving the customer experience means meeting two expectations, immediacy and personalization, while taking our budget constraints into account. That is why we rely on DialOnce’s AI solutions, which connect channels and orchestrate them.”
Franck Boubet, Customer Relations Project Director, Fnac Darty
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How does the personalized demo work?
In two steps: a 15-minute scoping call, then a demo of about an hour, prepared from what you told us.
Your request
You leave your details in the form.
The scoping call
A member of our team calls you: your channels, your volumes, your current reachability rate.
The live demo
A DialOnce expert presents the AI agent on your customer contact journeys.
Why do customer service leaders choose DialOnce?
DialOnce is a French software company: the solution is developed and hosted in France.
A single knowledge base
For the voice agent, the conversational agent and the mailbot, connected to your existing knowledge bases.
A connection to your IT systems
Through our native integration tool.
Consolidated reporting
All performance data in one place, available on your own in the console.
Frequently asked questions
How long does the demo last?
Allow 15 minutes for the scoping call, then about an hour for the demo.
Is the demo free and without commitment?
Yes. The demo is free and does not commit you to anything.
Who calls me back after my request, and how soon?
A member of the DialOnce team calls you back within 24 hours for the scoping call. The demo is then led by an expert.
Can I see the voice AI agent handle a call?
Yes. The demo is live: you see the voice AI agent handle a call.
Is the demo tailored to my industry?
Yes. Banking, insurance, social housing, transport, energy, public services, retail, telecom or travel: the expert uses cases from your industry.
Do I need to prepare anything before the demo?
No. The scoping call gathers the information the demo needs.
See the AI agent at work on your own customer contact journeys
Free, no commitment. A member of our team will call you back within 24 hours.
Request my demo