DialOnce

A personalized demo of the AI agent

Pick a time slot and see the AI agent live, in a demo tailored to your challenges.

  • The voice AI agent that answers your inbound calls
  • The conversational AI agent on your website and apps
  • Routing every request to the right channel, including a live agent
25%of contacts avoided on average
+35 pointsin reachability
DialOnce AI agent: requests received by phone, email, chat, app and SMS are resolved by the AI agent or handed over to a live agent with their context

Book your demo

Free, no commitment. Pick your time slot.

They trust us

  • RATP
  • BNP Paribas
  • Fnac Darty
  • ENGIE
  • Assurance Maladie
  • Groupe BPCE
  • SNCF
  • AXA
  • Enedis
  • City of Paris
  • Generali
  • Orange
  • Crédit Agricole Nord de France
  • Boulanger
  • GRDF
  • Matmut
  • TUI
  • Covéa
  • 1001 Vies Habitat
  • Cegid
  • Suez
  • French Ministry of Health and Access to Care
  • Nickel
  • IDKIDS
  • Électricité de Strasbourg
  • Compagnie des Alpes
  • French Public Finances Directorate
  • Worldline
  • Schindler
  • French Red Cross
  • Eau du Grand Lyon
  • SOS Oxygène

What will you see during the demo?

A personalized demo, tailored to your customer service challenges. A DialOnce expert shows you the AI agent live, on use cases from your industry.

01

Voice AI agent

It picks up, understands requests phrased in natural language, resolves them on its own or transfers the call to the right agent with the reason for the call already identified.

02

Conversational AI agent

On your website and apps, it answers frequently asked questions and routes the requests that need a human to an agent.

03

Visual IVR and voice guide

Callers who can help themselves receive a digital journey during their call; the others are routed to the right department.

What results do our clients achieve?

On average, the AI agent avoids 25% of our clients' calls and contacts and adds 35 points of reachability.

25%of contacts avoided
+35 pointsin reachability
RATP

“To make our agents’ work easier, we chose to deploy DialOnce’s AI agent. Heavily used during the Paris 2024 Olympic Games, the agent sorts incoming requests and answers travelers in French and English, reducing contacts by up to 30%.”

Gaëtan Bultez, Customer Service Manager, RATP
Read the case study
1001 Vies Habitat

“With more than 550 intents covering the entire tenant lifecycle, we can meet many needs with autonomous answers or route requests to the right channel, for a smoother experience for tenants and agents.”

Maud Flory-Boudet, Multichannel Customer Relations Manager, 1001 Vies Habitat
Read the case study
CASDEN Banque Populaire

“The AI agent lets us meet the demand for immediacy while preserving the quality of human support. Our members gain autonomy, and our teams can focus on complex, high-value situations.”

Laëtitia Penaud, Head of Data and AI, CASDEN Banque Populaire
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Fnac Darty

“Today, improving the customer experience means meeting two expectations, immediacy and personalization, while taking our budget constraints into account. That is why we rely on DialOnce’s AI solutions, which connect channels and orchestrate them.”

Franck Boubet, Customer Relations Project Director, Fnac Darty
Read the case study

How does the personalized demo work?

You book a time slot directly in our expert's calendar, and they then present the AI agent live.

1 minute

Your time slot

You choose the time that suits you in the calendar.

Right away

The confirmation

You receive the meeting confirmation by email.

About 1 hour

The live demo

A DialOnce expert presents the AI agent live and answers your questions.

Why do customer service leaders choose DialOnce?

DialOnce is a French software company: the solution is developed and hosted in France.

A single knowledge base

For the voice agent, the conversational agent and the mailbot, connected to your existing knowledge bases.

A connection to your IT systems

Through our native integration tool.

Consolidated reporting

All performance data in one place, available on your own in the console.

Frequently asked questions

How long does the demo last?

Allow about an hour.

Is the demo free and without commitment?

Yes. The demo is free and does not commit you to anything.

Who leads the demo?

A DialOnce expert, who tailors the demo to your challenges.

Can I see the voice AI agent handle a call?

Yes. The demo is live: you see the voice AI agent handle a call.

Is the demo tailored to my industry?

Yes. Banking, insurance, social housing, transport, energy, public services, retail, telecom or travel: the expert uses cases from your industry.

Do I need to prepare anything before the demo?

No. Just book a time slot.

See the AI agent at work, live

Free, no commitment. Pick your time slot in one minute.

Book my demo